Services

Our Services

What We Offer for You

Here's the consolidated list of Oracle DBA services, including essential daily maintenance tasks and advanced solutions, to support a wide range of client needs:

Database Installation, Configuration, and Upgrades

  • Installation and setup of Oracle databases on various platforms.
  • Initial configuration, including backup strategies and security protocols.
  • Version upgrades and patching (e.g., OJVM, GRID, PSU patches) to improve performance and security.

Performance Tuning and Optimization

  • SQL query optimization for efficient data retrieval
  • Index tuning and management for enhanced query performance.
  • Proactive monitoring to address CPU, memory, and disk I/O bottlenecks.

Backup and Recovery Solutions

  • Development and management of backup and recovery strategies, including RMAN configuration.
  • Automated backups to ensure data protection.
  • Database recovery support in the event of data or system failures.

High Availability (HA) and Disaster Recovery (DR)

  • Oracle Real Application Clusters (RAC) for high availability and automatic failover
  • Oracle Data Guard for disaster recovery with physical and logical standby databases
  • Data Guard Broker setup for automated failover/switchover management.
  • Regular disaster recovery failover testing to ensure readiness.

Database Security Management

  • Advanced security configurations, like Transparent Data Encryption (TDE).
  • Auditing of user access and permissions to maintain data integrity.
  • Timely application of security patches to guard against vulnerabilities.

Oracle Exadata Management and Optimization

  • Installation and configuration of Oracle Exadata for high-performance workloads.
  • Management of Exadata-specific features like cell storage, Smart Scan, and Flash Cache.
  • Tuning of Hybrid Columnar Compression (HCC) for storage efficiency.
  • Coordinated patching and firmware updates for Exadata components.

Banking Performance Optimization

  • Specialized tuning for high-transaction databases used in banking.
  • Optimization of batch processing for reconciliation and regulatory compliance.
  • Support for industry standards like PCI DSS and BASEL norms.

Advanced Queue (AQ) Management and Tuning

  • Setup and management of Oracle Advanced Queues for reliable data processing
  • Performance tuning to minimize delays in message-based processing
  • Automated maintenance of queue tables and integration with applications

Oracle GoldenGate Data Replication

  • Real-time data replication for integration, migration, and reporting.
  • Cross-platform data synchronization and heterogeneous environment support.
  • High-availability solutions for OLTP systems through GoldenGate replication.
  • Data transformation and filtering for selective replication needs.

Database Health Monitoring and Troubleshooting

  • Proactive monitoring using Oracle Enterprise Manager for continuous stability.
  • Identification and resolution of ORA errors and blocking sessions.
  • Automated alerts and resolution to ensure 24/7 database availability.

Data Migration and Integration

  • Support for database migrations, including upgrades and cross-platform transfers.
  • Integration of data between Oracle and non-Oracle environments.
  • Data conversion, ETL, and hybrid architecture support.

Capacity Planning and Scalability

  • Planning for future growth and resource allocation to support scalability.
  • Management of tablespaces, SGA/PGA tuning, and disk utilization.
  • Partitioning and archiving large tables to optimize performance and storage.

Database Audits and Health Checks

  • Comprehensive audits to assess performance, compliance, and security
  • Reviewing configurations, backup policies, and security practices.
  • Recommendations on best practices and improvement areas.

Basic Oracle Database Day-to-Day Activities

  • User and Role Management: Creating and managing database users, roles, and permissions.
  • Routine Monitoring: Daily monitoring of database health, performance metrics, and resource utilization
  • Alert Management: Reviewing and resolving alert logs and ORA errors.
  • Space Management: Monitoring tablespace and disk usage to prevent space issues.
  • Backup Validation: Ensuring backups are successful and verifiable.
  • Scheduled Maintenance: Managing routine maintenance tasks like index rebuilding, statistics gathering, and data archiving.
  • Incident Resolution: Addressing user-reported issues and database access problems.

19c, 21c, 23c AI Container Database (CDB) and Pluggable Database (PDB) Support Services

  • CDB/PDB Setup: Configure CDBs, create PDBs, and establish PDB templates for seamless provisioning. Migrate or clone PDBs as needed.
  • Security: Manage user access, enable Transparent Data Encryption (TDE), and implement audit policies to ensure compliance.
  • Resource Management: Allocate resources efficiently across PDBs with Oracle Resource Manager, and optimize storage using ASM.
  • Backup and Recovery: Define robust backup strategies, enable recovery, and configure Oracle Data Guard for disaster readiness.
  • Monitoring and Tuning: Integrate OEM for CDB/PDB monitoring, configure performance alerts, and tune SQL for resource efficiency.
  • Patching and Upgrades: Apply Oracle patches, manage upgrades, and ensure compatibility across CDB and PDB environments.
  • Lifecycle Management: Streamline PDB provisioning and de-provisioning, support lifecycle maintenance, and provide 24x7 troubleshooting.

Oracle Enterprise Manager (OEM) Configuration and Support

  • OEM Setup: Install OEM and configure repository, host settings, and secure admin access.
  • Target Integration: Deploy OEM agents on all target servers, centralize database and application monitoring, and add metadbit web services for visibility.
  • Access Control: Define user roles with customized permissions and enforce security for data access.
  • Custom Metrics and Alerts: Configure custom performance and availability metrics with alerts for CPU, memory, and metadb.it web services.
  • Incident Management: Establish rules for prioritizing alerts, automate notifications, and set up corrective actions.
  • SLA Monitoring: Track service uptime, response times, and health indicators to meet SLAs for metadbit.
  • Dashboard Customization: Build dashboards focused on KPIs, customized for DBA and web service teams.
  • Plugin Management: Integrate plugins for enhanced OEM monitoring of third-party applications.
  • OEM Maintenance: Ensure regular backups, patches, performance tuning, and 24x7 support for metadb.it's services.

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